And a Caution About Damages
Unfortunately, whether vendors show you the cost of shipping or add it to the price of the product, the cost of shipping adds a lot to the cost of the product. This is one reason we keep our product prices as low as possible -- so you can buy more great product for your children!
Keep in mind that you, the customer, are responsible for unloading the truck at your end. If you don’t have a loading dock, you may need to request that the delivery truck have a lift gate to lower your products/pallets onto the ground (shipping companies do charge extra for this). However, if you are getting a full truckload (a truck completely dedicated to your shipment), no lift gate option is available, so you’ll either need machine help (like a fork lift, or tractor/skid steer with a forklift attachment) or lots of strong people.
With this in mind, once you are aware of when the delivery will occur, you will want to line up some equipment and/or strong people to help you unload the delivery.
Typically, truck drivers usually give you less than an hour to unload, so make sure you have the people and/or equipment you need!
BEFORE ACCEPTING SHIPMENT OF ANY PRODUCTS, MAKE SURE YOU CAREFULLY INSPECT FOR DAMAGES and that your entire order arrived!
UNLESS YOU MAKE A NOTE OF DAMAGES, or missing items, and TAKE PICTURES, THE SHIPPING COMPANY WILL NOT PAY A CLAIM, and we can't help, either.
IF YOU SEE SIGNIFICANT DAMAGE, or find that items are missing, TAKE PICTURES and ** DO NOT ACCEPT DELIVERY!!! **
NOTE To save on shipping, We disassemble as many of the products as possible. However, if you want to pay extra so your items require less assembly, we can pre-assemble most items, or for others that would be too large to ship as a whole, we can pre-assemble as many of the parts as possible. Just keep in mind that the larger the pieces, the more it costs for shipping.